Reference

What You Agree To When You Use papiwin

These terms set out the rules that apply every time you open a session, make a deposit through DANA, OVO, or GoPay, or interact with any part of the papiwin lobby.

Applies to all account activityCovers DANA, OVO, GoPay depositsEligibility subject to local lawUpdated without prior noticeContact support if anything is unclear
papiwin What You Agree To When You Use papiwin
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the live chat widget from any page in your account. Our team can clarify specific clauses, account restrictions, or wallet-related queries in plain language.
Email Support Send a detailed message to our support address if your question involves account standing, term disputes, or a formal request to close your account and remove your data.
Account Help Centre The help centre inside your account dashboard covers common terms questions — deposit rules for DANA, OVO, GoPay, withdrawal hold periods, and account eligibility checks.
HOW WE HANDLE POLICY

Account Security and Policy Practices

Data Handling

We collect only the information needed to run your account — name, contact details, and linked e-wallet identity. We do not sell your data to third parties outside of what our terms require.

Cookie Use

Cookies keep your session active across mobile and desktop. You can manage cookie settings in your browser, but disabling them may affect how the lobby and your account dashboard load.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice any unrecognised activity, contact support immediately and change your password from account settings.

Requesting Changes

To update personal details, correct linked wallet information, or request account closure and data removal, open a ticket via live chat or email. We process requests in line with current policy.

Common Questions About These Terms

Yes. All deposit methods — including GoPay, OVO, and DANA — are covered under these terms. The same account rules apply regardless of which e-wallet you use to fund your balance.

We may update these terms at any time. We aim to post changes on this page promptly. Continuing to use your account after a change takes effect means you accept the updated version.

Contact our support team via live chat or email and request account closure. We will process it in line with the current policy, including any pending withdrawal verification steps.

We share your data only as outlined in our terms — for example, with payment processors when you use DANA, OVO, or GoPay. We do not sell personal data to third-party marketers.

Duplicate accounts are a breach of these terms. If we detect more than one account linked to the same person or device, we reserve the right to suspend both accounts and review any related activity.

Yes. Access to papiwin depends on whether use is permitted under local law in your region. These terms apply only where access is lawful, and you are responsible for checking your own eligibility.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.